Frequently Asked Questions
How can I track my order?
Once your order has been shipped, you will receive a tracking number by email.
How long does shipping take?
Orders are generally processed within 1–3 business days. Delivery times may vary depending on location and carrier services.
Do you offer returns?
Yes. Eligible items may be returned according to our Refund & Returns Policy.
Are your wigs and extensions high quality?
We carefully source quality hair fashion products designed for comfort, durability, and style.
Can I cancel or modify my order?
Orders may only be modified or canceled before processing begins. Please contact customer support as soon as possible.
What payment methods do you accept?
We accept secure payments through major debit cards, credit cards, and trusted online payment providers.
How can I contact support?
- Email: support@liverpoolhairandcosmetics.com
- Phone: +44 151 708 0699